Council and partners confirm arrangements for festive period

Residents across Bridgend County Borough are reminded that there will be changes to certain services offered by the council and its partners over the upcoming Christmas period.

The opening hours for Customer Services and Civic Offices will be as follows:

• Tuesday 24 December: 8.30am-4.30pm
• Christmas Day: Closed
• Boxing Day: Closed
• Friday 27 December: Closed
• Monday 30 December: 8.30am-5pm
• Tuesday 31 December: 8.30am-5pm
• Wednesday 1 January: Closed
• Thursday 2 January: 8.30am-5pm (Normal hours to resume from this point onwards)

The My Account service will still be available throughout the festive period, which can used for a range of matters including housing benefits, council tax, highways, pest control, school admissions and more. Emergency out of hours support will be available through the council’s Customer and Community Support Unit (CCSU).

Waste and recycling collections will take place as normal on Monday 23 December and Tuesday 24 December (Christmas Eve) but there will be no collections on Wednesday 25 December (Christmas Day) and Thursday 26 December (Boxing Day). All collections will then be two days later than usual from Friday 27 December to Sunday 29 December.

There will also be no collections on Wednesday 1 January 2025 and as result all collections will be one day later than usual up to Saturday 4 January 2025.

Residents can also put out one extra waste bag for their first refuse collection after Christmas Day.

All Community Recycling Centres will be closed on Christmas Day, Boxing Day and New Year’s Day but open as normal on all other days. Real Christmas trees can be recycled at all community recycling centres and can also be taken to the Waterton Depot from 2 January. Please note that real Christmas trees can be recycled at all community recycling centres and can also be taken to the Waterton Depot from 2 January.

For anyone who would like to pay respects to loved ones, Coychurch Crematorium’s grounds, Chapel of Remembrance and Cloister will be open between 10.30am and 4pm on bank holidays and Sundays. On all other days, normal winter opening hours will be in operation (Monday-Thursday 9am-5pm) and (Friday-Saturday 9am-4pm). The entrance gates will be locked 10 minutes before the closing time.

Vehicle access gates to local cemeteries will be opened on Tuesday 24 December and will remain open until Friday 27 December. For New Year, the vehicle access gates will once again be opened on Tuesday 31 December and closed on Thursday 2 January. Outside of these times, pedestrian access gates will be open 24/7, as they are throughout the year.

Halo Leisure have also announced their festive opening hours and more information is available on their website. For information on library opening hours, visit Awen Cultural Trust’s website.